royalton diamond club negril

The pools are amazing, all bars were amazing (top shelf liquor available) but they frequently ran out of mint! TV's did not work immediately but the staff made sure to get them fixed asap. He is professional and a man of his word, this is big for us. - In general, I would also say that 90% of the staff at the entire resort were either extremely poorly trained, or received no training at all. We have stayed at 5 other resorts on the island and never had this issue.Food: while there was a pretty good variety at the buffet to cater to everyone, they constantly ran out of food. It saddens us to read that you believe our Butlers were not attentive to you as our resort serves guests of a cross cultural background - nonetheless, your comments have been noted and will be addressed by the relevant Department Manager.It was a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager. We then called the front desk to ask for the status of our bags, and the receptionist guaranteed that they were on the way. Thank you for choosing our resort for your recent vacation and for taking the time to share your feedback.We appreciate your comments highlighting our elegantly styled rooms, spectacular ocean views, selection of restaurants, entertaining activities and wonderful staff members. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The resort is also very beautiful. Review tags are currently only available for English language reviews. A few examples of this during my short stay at the resort are as follows: o When I called room service to order food I also realized that my room needed an extra laundry bag, I asked if they could arrange one be delivered to our room, to which I received the response “No.” Without any sort of reason or explanation. Royalton Negril Resort and Spa: Diamond club - See 4,246 traveler reviews, 4,530 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. If you wanted top shelf liquor like grey goose no chance even though they have it there we were told this was only for the Royalton owners and their guests as they were visiting. A 15-minute taxi ride, meanwhile, gets you to the restaurants and bars of Negril’s West End. We probably would come back but would also look at other hotels before booking. Come to a Royalton Negril and you won’t be disappointed. Very long walk from lobby to Diamond Club check in. Luxury Family Suite with 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. When we went to the Zen and Mexican restaurants neither had been booked for us despite having been given the reservation tickets.Room was cleaned every day but housekeeping did not replace glasses, cups or towels. So basically after dinner there is nothing to do. To give a quick background about the situation of my stay, I stayed at the Royaltan Negril for 4 nights with my family and a couple of other families. They only lasted a few minutes at most and became comical actually! Royalton Negril offers you and your family an exclusive vacation experience with an upgrade to Diamond Club™. The resort is gorgeous and large (lots of walking especially if in Diamond Club! The resort is gorgeous and large (lots of walking especially if in Diamond Club! He will make sure that you are comfortable and worry free! We didn't book a Diamond Club. Dear Rsl512,Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting our excellent Fitness Instructor, Kaffain, amazing fitness activities and awesome Bartenders. Highly suggest a Private Transfer. Highly suggest a Private Transfer. W hat a wonderful bartender and entertainer!! I enjoyed the entertainment, but would like more of a club rather than disco, i like to feel im in JA and not spain .If I could change two things it would be the lack of sun loungers ( you really had to get up very early to save one) and a lack of ingredients to make good cocktails at beach bar ( for four days running no bananas for my favourite hummingbird) As I had stayed at the Royalton in Montego bay before, i was use to cocktails being in abundance. We are so lucky to have him once again taking care of us. The 2017-opened Royalton Negril is an upscale, family-friendly all-inclusive with tons of features and a pleasant beachfront setting along Bloody Bay. I love this hotel! Highly suggest a Private Transfer. Kudos to all staff! Bloody Bay in Negril has always been the most picturesque of all the Jamaican locations I have visited over the past 25 years and they have the prime spot. Royalton Negril is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. My advice to whoever runs this resort would be to please make your staff go through some sort of more stringent training program, make sure your inventory is always in stock (food, towels, etc. It was a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager. A discreet tipping box would allow guests who want to show appreciation to do so without staff handling money and food! Shout out to Aaron on breakfast shift outside! Room service usually takes about an hour, but they never forgot anything, and all tasted great! Review collected in partnership with this hotel. :), Ask Sandrab1734 about Royalton Negril Resort and Spa, Ask aktravel13 about Royalton Negril Resort and Spa, Ask williamanthonym2017 about Royalton Negril Resort and Spa, Ask T A about Royalton Negril Resort and Spa, Ask Oletha C about Royalton Negril Resort and Spa, Ask paulgeorgesh about Royalton Negril Resort and Spa, Hotels near Royalton Negril Resort and Spa, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts in Negril, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 15 websites, We compared the lowest prices from 16 websites, Grand Lido Negril Au Naturel All-Suite-Resort, We compared the lowest prices from 7 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites. He his a kind, considerate, hard working young man. All the guest we spoke to were having a great time. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in the adult’s only vacation oasis, Hideaway at Royalton Negril. Please see our partners for more details. Never had a problem finding beach chairs with shade either, lots of cabanas & palapas! Period. This is the version of our website addressed to speakers of English in Canada. Diamond Club™ is offered to guest of Royalton Luxury Resorts who seek an elevated vacation experience. Royalton Negril: Royalton Negril Diamond Club - See 4,220 traveller reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. Please accept our apology for any inconvenience you experienced during your stay, your comments have been noted and we are working diligently to ensure that our standard of service remains consistent with our values and continues to meet our guests' expectations.It is hoped that you will afford us another opportunity to serve you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. Dips swim up bar and the pool are such a fun place to hang out. This ranged from house keeping, entertainment crew, bar staff and desk service. Hope to come back next year Royalton!! They only lasted a few minutes at most and became comical actually! ), views are really amazing! The premium liquor was scarce in the rooms and bars. My second time here and I was so lucky to get the GREAT service if ClINTON as our executive butler. The only reason I am giving this hotel 3 stars is because the staff there are trying their best but there is no structure and this must come from the top, but then again when you have the owners turning up and treating the rest of us like peasants it’s no wonder this hotel has so many problems. Learn More About All-In Luxury® Diamond Club Luxury Family Suite 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. We would go for dinner at 730 (buffet is open until 10), and a lot of the food was gone and not being replenished, especially the Jamaican cuisine that we love such as oxtail and rice and peas. The ladies in the coffee shop also worked hard to serve very long ques of guest. I read all the mixed reviews but had faith in the Royalton Brand (owned by Sunwing if you didn't know) and thought we were pretty laid back travellers who could handle a few hiccups at a new resort. Another 30 minutes passed and the bags still had not been delivered. Spent Christmas here as a family of four. They have, in my opinion, the absolute best beach location in all of Jamaica. The 166-room, all-inclusive Hideaway at Royalton Negril is an upscale, adults-only property along a pretty beach. We didn’t bother ringing down the other times as the wait was too long.The general feeling when speaking to british guests was that they didn’t get the same service as the American or Canadian guests. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Snack tray in the lobby for guests arriving and departing from the resort to the airport. At the Sports Bar we have a VERY HARD working bartender FRANKLYN! This premium level of service features the comfort of butler service, exclusive á la carte restaurants and bar … This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. I will reserve any further comment until I visit again. Would definitely return. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Dear Williamanthonym2017,Thank you for choosing Royalton Negril for your recent vacation and for taking the to share your feedback.Your generous recommendation of our resort and kind comments highlighting our delicious cuisine, amazing staff members and wonderful amenities such as our Dips Pool Bar are greatly appreciated. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Choose from the Resort or Diamond Club™ sections, or enjoy ultimate luxury in the adults-only vacation oasis at Hideaway at Royalton Negril. Our second time here in building 2-and we are very happy!!! Diamond Club™ Royalton Negril offers you and your family an exclusive vacation experience with an upgrade to Diamond Club™. To family and friends and hope to return in the coffee shop also worked hard to serve very walk. Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club in... The correct rooms for over half an hour, but they frequently out. Everyone was having a great variety of food down to a Royalton Negril is comprised of three sections... Our butler for miguel 's days off our bags still had not been delivered of three distinct sections each... 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